Privacy Policy

At Heaven & Hearth, we value your privacy and are committed to handling your personal information responsibly and transparently.

Last Updated: May 20, 2025

Your Privacy. Our Priority.

We are committed to protecting your personal data and being transparent about how it's used.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our store.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our store, we may collect information such as your name, email address, telephone number, billing and shipping information, order information, device information, and other information necessary to provide our services.

2. How We Use Your Information

We may use this information to:

  • Process and fulfill orders.
  • Improve our website, products, and customer experience.
  • Provide customer support.
  • Communicate important information regarding your purchases.
  • Process payments and prevent fraudulent transactions.
  • Send marketing communications where permitted and based on your preferences.
  • Comply with applicable legal and regulatory requirements.

3. Information Sharing

We may share necessary information with service providers that help us operate our business, such as Shopify, payment processors, shipping carriers, analytics providers, and other service providers. These parties are only authorized to use your information to perform services on our behalf and are obligated to keep it confidential.

4. Data Security

We use reasonable safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including rights to request access, correction, or deletion of your personal data.

6. Cookies & Similar Technologies

Our website may also use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support marketing and analytics.

7. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes to our practices, services, or legal obligations. Any updates will be posted on this page with the revised "Last Updated" date.

8. Contact Us

For privacy-related questions or requests, please contact Heaven & Hearth through our Contact Us page. We're here to help.

Your trust means everything to us.

We are dedicated to keeping your information safe and respecting your privacy.

Contact Us